Frequently asked questions
Tax Preparer Direct Phone Number
With any questions or concerns, please contact Kiara O'Neal via phone call or text message at 318-779-2388.
When does tax season start?
The IRS typically begins accepting individual tax returns in late January. The exact opening date is announced by the IRS each year.
Do you offer free refund estimates?
Yes. You can receive a refund estimate before completing your filing.
Do you prepare self-employed and 1099 returns?
Yes. We assist W-2 employees, independent contractors, gig workers, and other self-employed taxpayers.
Can I file virtually?
Yes. Scale Wealth Financial Services offers in-person and virtual e-file options for convenient filing.
Do you offer tax refund advances?
Refund advance options may be available during tax season. Approval and advance amounts are determined by the participating bank and eligibility requirements. An advance is not guaranteed.
Can I file if I haven’t received all of my tax documents?
It’s best to wait until you have all required income and tax documents. Filing without them can result in an incorrect return, processing delays, or the need to amend later.
How long does it take to receive my refund?
The IRS states that most refunds are issued in fewer than 21 days, but some returns can take longer due to reviews, verification, errors, credits claimed, or other processing issues.